Frequently Asked Questions

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As the shingles age they begin to dry out and become brittle. The conditioning process saturates the roof with a soy-based conditioning formula. This will help prolong the life of the roof by enhancing the ability for the shingles to expand and contract without cracking and falling apart. Did you know that UV degradation is the number one reason for roof failure? The conditioning process also allows us to guarantee the performance of your roof for 10 years. Should your shingles fail within 10 years of the conditioning application, we will provide you with a credit in the amount of the rejuvenation towards the replacement of a new roof. No hidden proration or gimmicks! 

Soft Washing is the process of applying cleaning agents at a low-pressure to safely clean exterior surfaces that may otherwise be harmed by power and pressure washing methods. 

Yes, soft washing is an exterior cleaning process similar to pressure washing but is better suited for softer surfaces such as wood, roofing, windows, and screens. Using high pressure on these surfaces can cause damage and void warranties. Soft washing uses a lower PSI (pounds per square inch), so it is less damaging but just as effective at removing dirt and debris. 

Algae and mildew staining on your roof, siding or any other exterior surface will disappear within minutes of applying our "Soft-Wash" cleaning products. 

Yes, we will need to have access to one working water faucet.

All water that runs through our system is filtered and doesn't affect the overall cleaning process. However, depending on the hardness of the water it may or may not leave water spots on the windows if its used to rinse during the house washing process. 

We don't require that anybody is home on the day of service. We only ask that all windows and doors are closed prior to our arrival.  

In most cases we're able to work around intermittent rain showers. However, a persistent heavy rain will result in a service delay.